Healthcare Front and Back Office Training

This course is designed to keep a physician’s support staff current with laws, rules, regulations, and compliance aspects in the practice of medicine. The topics include:

• The HIPAA Omnibus Act of 2013 and prior versions
• Risk management
• Medical error reduction
• Violence in the healthcare clinical workplace
• Basic employment regulations
• Patient privacy
• New medical terminologyLegal obligations to patients and the clinical practice such as ‘respondent superior
• Laws and rules governing substance abuse privacy

The business of healthcare is complex and with the litigation always a threat to improper administrative and clinical care in the medical practice. Protecting the physician, clinic employee, and the patient’s best interest is best learned BEFORE a critical incident occurs. It is recommended that every healthcare professional insure their own license protection by requiring all new staff to receive formal, documented training in front and back office policies and procedures.